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Blueline Blog
Blueline Unified Communications (UCC)
One of the greatest advantages of a hosted cloud phone system or a “as a service offering” is that it is software that always being improved and just like getting updates for your PC’s, Mac’s, and Cell Phones, a hosted phone system will continue to be state of the art and every year new features are simply pushed down to your phones. Today we are pleased to announce that we have rolled out our new
Hosted Cloud Fax to PDF
How do I use a Hosted Cloud Fax? Are you still paying for analog fax line? Do you still rely on a physical fax machine that prints out wherever it happens to be ? Does someone has to get those faxes , then has to scan them , distribute them etc. How about sending a fax? Do you have to print out what you want to fax and go to a machine to scan and
Auto-Attendant Series Part 3 – Holiday Greetings
One of the things that needs to be part of every companies close out procedure for the previous year is looking at what are going to be the holidays for the next year, and making those changes in your phone system. If you don’t callers to your business may hear your holiday greeting on a day you are open…. MOST HOLIDAYS CHANGE DATES EACH YEAR – SIMPLE TO UPDATE ON A CLOUD SYSTEM – See
Auto-Attendant Series Part 2
How do I setup a Blueline Auto Attendant? An auto attended is a recorded greeting and associated menu at which the caller can select from multiple options to choose how their call is routed. The caller can dial any extension defined for the PBX, as well as a set of options that route to the digits on a phone dial pad. There is no limit to the number of auto attendants, there can be as
Auto-Attendant Series Part 1
Can Auto-Attendants help or hurt my company? When properly designed, auto attendants manage incoming calls with a professional touch, when poorly designed, they can be a annoyance for customers you do not want. What is an auto-attendant exactly? Auto-attendants help many businesses handle their calls and customer requests by acting as almost a digital receptionist when it comes to certain, simple customer needs like getting transferred to an extension. They come in the form of