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Blueline Portal, Brief Intro & Home Screen

Posted by blueline on August 1, 2019

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Category: Training Videos

Blueline Complete Portal Training

Posted by blueline on July 30, 2019

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Category: Training Videos

Time Frames

Posted by blueline on July 28, 2019

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Category: Training Videos

Holidays

Posted by blueline on July 26, 2019

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Category: Training Videos

Phone Numbers

Posted by blueline on July 25, 2019

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Category: Training Videos

Hosted Cloud Fax to PDF

How do I use a Hosted Cloud Fax? Are you still paying for analog fax line? Do you still rely on a physical fax machine that prints out wherever it happens to be ? Does someone has to get those faxes , then has to scan them , distribute them etc. How about sending a fax? Do you have to print out what you want to fax and go to a machine to scan and

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Auto-Attendant Series Part 3 – Holiday Greetings

One of the things that needs to be part of every companies close out procedure for the previous year is looking at what are going to be the holidays for the next year, and making those changes in your phone system. If you don’t callers to your business may hear your holiday greeting on a day you are open…. MOST HOLIDAYS CHANGE DATES EACH YEAR – SIMPLE TO UPDATE ON A CLOUD SYSTEM – See

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Auto-Attendant Series Part 2

How do I setup a Blueline  Auto Attendant? An auto attended is a recorded greeting and associated menu at which the caller can select from multiple options to choose how their call is routed. The caller can dial any extension defined for the PBX, as well as a set of options that route to the digits on a phone dial pad. There is no limit to the number of auto attendants, there can be as

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Auto-Attendant Series Part 1

Can Auto-Attendants help or hurt my company? When properly designed, auto attendants manage incoming calls with a professional touch, when poorly designed, they can be a annoyance for customers you do not want. What is an auto-attendant exactly? Auto-attendants help many businesses handle their calls and customer requests by acting as almost a digital receptionist when it comes to certain, simple customer needs like getting transferred to an extension. They come in the form of

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