Auto-Attendant Series Part 2

How do I setup a Blueline  Auto Attendant? An auto attended is a recorded greeting and associated menu at which the caller can select from multiple options to choose how their call is routed. The caller can dial any extension defined for the PBX, as well as a set of options that route to the digits on a phone dial pad. There is no limit to the number of auto attendants, there can be as many as the customer wishes. To create an auto attendant, click Auto Attendants, then click New Attendant:   General Setting Attendant Name – a short name given to each attendant, this is just something to refer to the attendant by within the portal. Attendant Timeout – the amount of time after the greeting is finished playing, before the Timeout rule is executed. Digit Timeout – the amount of time between key presses before the attendant attempts to connect the user to the […]

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