Close

Auto-Attendant Series Part 1

Can Auto-Attendants help or hurt my company? When properly designed, auto attendants manage incoming calls with a professional touch, when poorly designed, they can be a annoyance for customers you do not want. What is an auto-attendant exactly? Auto-attendants help many businesses handle their calls and customer requests by acting as almost a digital receptionist when it comes to certain, simple customer needs like getting transferred to an extension. They come in the form of […]

Read more

Basic Functions of my new cloud phone…

BASIC FUNCTIONS OF MY NEW PHONE… So you have a new phone system, a cloud phone system, a UCaaS phone system, there are so many advanced capabilities of your system, but how do you do the very basic things. Let’s start with a few phone system definitions and a few basics that might be valuable to you: Answering A Call – Pick up the phone. To use the speaker Hit “Answer” when it is ringing OR […]

Read more
Go top